Care advice service

Care Advice Service

Having experienced a life-changing spinal injury, you could need additional care to support your needs. And it’s likely that you’ll have concerns about what help you can receive to assist you with even simple daily tasks.

Well, we’re here to tell you that there is support for you and we will help you get the care you need. 

There are two different types of care that you can apply for:

  • NHS Continuing Healthcare (NHS CHC)
  • Social Care

NHS Continuing Healthcare

In this category, your needs are mainly health-related, where you need support for the treatment or control of your spinal cord injury. You need to be seen as having a ‘primary health need’ to be eligible for this package. 

This is a broad term with no clear legal definition, making it difficult to judge whether you’ll receive support. You’ll be required to make an application and be assessed for your eligibility. 

Our NHS CHC Advice Service can help our members prepare for an assessment or a review of current NHS Continuing Healthcare funding. And we can help challenge any decisions that you’re not happy with. Contact the service by email or call 01908 604 191. You can also access our online NHS CHC toolkit for more information.


Social Care 

To be eligible for this type of care, your needs will be more social than health-related. For example, getting support with tasks such as getting dressed, eating and drinking. 

If you feel that you need help with these daily life tasks, then you could apply for Social Care. Understandably, the thought of applying may be daunting – but doing so can help you transition to a more comfortable way of living.

Regardless of your concerns, our Social Care Advice Service will help you understand everything about this type of funding whilst providing you with full support during your application. 

Social Care Advice Service

For more information on our Social Care Advice Service, email our social care case worker Simon Legg or phone him on 07535 774 135. Simon is usually available on Tuesdays, Wednesdays and Thursdays.