Advice and Advocacy Service

‘You’ve helped me so much and enabled me to help my brother and my Mum and Dad – I would have drowned without your support’ caller to the Advice Line

Our Advice and Advocacy Service is here to guide and support you with all aspects of your life with a spinal cord injury.

What is Advice?

Advice is providing guidance and recommendations on what to do in a particular situation. Our Advice Line Officer is here to help you understand more about spinal cord injury and provide the support and practical information you need for day to day living.

What is Advocacy?

Advocacy is provided by an advocate. An advocate is someone who acts on your behalf and argues in your favour if there is a dispute about the service, care or benefits you receive. We can provide that support on a wide range of things, for example:

  • travel companies
  • airlines
  • rail companies
  • hotels
  • retailers

to more complex and in-depth problems. This can be by way of by way of factsheets, letters and, on occasions, attending meetings with you.

Advice Line Officer

Advice Line Officer Teresa Skinner

Advocacy Manager Simon Pinnell

Our Advice and Information Service, can be contacted via the Freephone number, 0800 980 0501. Or you can email on [email protected]. This service is available to members and non-members alike.

For advocacy please email us on [email protected]   This service is only available to our members.  Membership is free and you can join on-line .

You can also contact us using this form for advice and information or advocacy enquiries.

Funding your care

Our Continuing Healthcare Service, and Social Care Advice Service  offers advice, information and advocacy.

Our Advice Line service is kindly sponsored by Slater & Gordon

Slater Gordon New


Share experience and knowledge with other spinal cord injured people, their family and friends on our Message Board.

Join our community of members and help us to make a difference to the lives of spinal cord injured people.

Access our resources. SIA has a wide range of  publications and resources developed to provide information to help you at whatever stage you are at with your injury.