Upholding the rights of disabled people to access essential supplies

Following reports that some food shops were issuing blanket bans to people not wearing face coverings, the Equality & Human Rights Committee (EHRC) has reiterated their guidance to retailers on what they must do to ensure that they are providing a service which is accessible to all.

All service providers, including supermarkets, are legally required to make reasonable adjustments to ensure that disabled people can use their services. This would include not denying entry to people who are unable to wear a face covering due to a disability or long-term health condition. The EHRC has warned retailers that if they do not follow this guidance, they risk claims of disability discrimination.

Visit the EHRC website to read the guidance.