With over 30 years of experience delivering care in people’s own homes, we understand that living with a spinal cord injury can involve complex physical, clinical and emotional needs.
At Abbots Care, we provide person-centred complex care designed around the individual. Our focus is not simply on meeting day-to-day care needs, but on providing safe, clinically informed support that enables people to live with greater independence, choice and confidence.
Care at home is the preferred option for many adults with chronic conditions, disabilities and specialist health needs. We know that the reassurance of being at home can directly contribute to improvements in physical health, mental wellbeing and quality of life and the service we provide supports all of this and more.
Specialist complex care
Our experienced care teams support individuals with spinal cord injuries who may have a range of complex and clinical needs. Depending on the individual’s assessed requirements, this can include support with bowel and bladder management, catheter care, pressure area care, moving and positioning, medication, respiratory support and other delegated healthcare tasks.
Care is delivered in line with a bespoke implementation plan an individualised care plan, with carers receiving the appropriate training and competency assessments for the specific needs of the person they are supporting.
Clinically supported care
For individuals with more complex healthcare needs, having the right clinical oversight is essential. Our care teams work collaboratively with the individual, their family and the wider multidisciplinary team to ensure care remains safe, responsive and appropriate as needs change.
We understand the importance of clinical governance, risk management and continuity of care, particularly when supporting people with complex spinal cord injuries.
A truly person-centred approach
A spinal cord injury does not define the person.
We take time to understand each individual’s needs, preferences, routines, lifestyle and personal goals. Our aim is to provide the right level of support while promoting choice, dignity and independence wherever possible.
Whether that means supporting someone at home, attending appointments, accessing the community, returning to work or education, travelling, or simply living life on their own terms, care is built around the individual.
Flexible care built around changing needs
Complex care is rarely one-size-fits-all. We can provide flexible packages of support, including visiting care, extended care, overnight support and 24-hour care, depending on the individual’s assessed needs.
As needs evolve, we work with the individual, their family, commissioners and healthcare professionals to ensure the care package continues to provide the right level of support.
Skilled and competent care teams
We recognise that specialist care requires specialist skills.
Our carers undertake training relevant to the individual they support and, where required, are assessed as competent in specific clinical interventions before delivering them independently.
Through ongoing training, supervision and competency reviews, we aim to provide safe, consistent and high-quality complex care that gives individuals and their families confidence in the support they receive.
Our goal is simple: to provide clinically safe, highly personalised care that supports people with spinal cord injuries to live as independently and fully as possible.
At 13, Anna’s life changed when a spinal infection led to a C4 spinal cord injury. As someone who was born without a spinal cord injury, it took a lot of adjusting to get used to a new way of life with an SCI.
Despite her injury’s life-changing impact, Anna’s drive and ambition led her to pursue higher education in London before building a successful career. She now works to improve airport accessibility for people with disabilities. In her role, she helps ensure that air travel is more inclusive, breaking down barriers for others facing similar challenges. Her work is more than a job—it’s a mission to create a world where people with disabilities can travel with dignity and independence.
Behind her independence is a dedicated team at Abbots Care, providing 24/7 support tailored to her needs—from personal care to enabling her active work and social life. Anna plays a key role in selecting her care team, ensuring they understand her health requirements and align with her lifestyle. Our recruitment process prioritises both expertise and compatibility, fostering trusted relationships between Care Workers and clients.
Health and well-being are at the core of our approach. Our Care Workers are trained to recognise the early signs of potential health concerns, ensuring any issues are addressed before they escalate. Regular monitoring, clear communication, and a proactive attitude mean that Anna’s health is always a priority.
Beyond medical care, we recognise the importance of building a team that not only meets Anna’s practical needs but also supports her professionally and socially. Whether it’s helping her prepare for a work trip, assisting with daily routines, or simply ensuring she has the flexibility to live life on her terms, our team is there to provide consistent, reliable support.
By combining professional expertise with a deep understanding of individual needs, we create an environment where Anna can focus on what matters most—her career, her passions, and the life she has built.
Testimonial
“After a car accident many years ago, it became clear that I would never be able to live independently. As a young man, I did not want my disability to hinder me from living life to the fullest. Although being paralysed limits what I can do, having a live-in care worker has opened doors to many activities I enjoy, such as going to the local pub with friends or using my in-house gym. Luckily, my family and friends live close by, but I do not want to solely rely on them. Having a live-in care worker available 24/7 allows me to be independent and enjoy life to the fullest. It was important for me to choose carers I could relate to and share similar interests with since we spend most of our time together.” SJ
What areas do we cover?
We provide services in the following areas: Berkshire, Buckinghamshire, Sussex, Hampshire, Kent, Middlesex, Oxfordshire, Surrey, London, Cornwall, Dorset, Devon, Gloucestershire and Somerset.
Meet the team
Camille Leavold MBE
CEO & Co Founder
As the co-founder and Managing Director of Abbots Care, Camille leads our organisation with a passion for high quality, affordable and accessible care which and is shown in our consistent ‘Outstanding’ accreditation from the Care Quality Commission. Camille’s influence extends beyond Abbots Care into the care sector as a whole; as a board member of the home care association, she regularly attends key conferences and events to shapes industry standards.
As Head of Business Development, Ryan leads our friendly team of advisors, offering compassionate guidance to individuals and families seeking care services. His expertise lies in setting up specialist care packages to meet clients’ specific needs. He also works with local authorities and healthcare providers, streamlining the intake process for commissioned care packages.
Helen Sinden
Managing Director
With over two decades of expertise in health and social care, Helen has a wealth of experience in managing complex care packages, particularly for individuals with spinal cord injuries. Her strategic approach ensures tailored, high-quality care for each individual, empowering them to lead fulfilling lives.
Cassie Harrison
Head of Partnerships
With over 15 years in care, Cassie serves as Head of Partnerships, building and strengthening strategic relationships with ICB commissioners, NHS stakeholders, and local authorities. She leads the development and growth of the complex care sector, working closely with clients with high-level, complex needs to design and deliver bespoke, person-centred, high-quality care. Cassie is responsible for driving business growth through innovative partnerships, overseeing service delivery, and ensuring alignment with NHS priorities, while championing integrated care pathways and sustainable service models that improve outcomes for individuals.
Katie Huby
Clinical Lead
Katie is Abbots Care’s Community Nurse Assessor and brings 14 years of nursing experience, specialising in areas such as PEG tubes/feeding and spinal cord injury care. She collaborates with the training team to deliver specialised training, assesses care workers’ competence and contributes to policy development. Katie’s expertise ensures personalised, high-quality care for clients to ensure positive outcomes and plays a key part in Abbots Care’s commitment to excellence.
Jazz Mace
Specialist Care Manager
Jazzmine, Abbots Care’s Specialist Care Manager, brings a decade of unwavering commitment to quality service. She oversees specialist care, ensuring exceptional support for clients with complex needs, particularly in spinal injury care. Jazz’s expertise and leadership extend to her role as Registered Manager for our branches in Dorset and Buckinghamshire, showcasing her dedication to maintaining high care standards. Her contributions make her an invaluable asset to our team.