Complexus Care is a family run, clinically led provider of specialist support for individuals with spinal cord injuries and other complex conditions.
We deliver bespoke, care in the home, helping clients live safely, confidently, and with dignity. Our experienced teams work collaboratively with individuals, families, and professionals to promote independence, enhance quality of life, and support clients to achieve their personal goals and aspirations, empowering them to live life on their own terms.
Why choose us
As a family run complex care provider, we take pride in offering a more personal, hands-on approach. We take the time to truly get to know our clients, understanding their individual stories, goals, and needs. We believe in building genuine relationships, not just delivering services. Whether it’s rebuilding confidence, regaining independence, exploring new opportunities, or managing complex clinical needs, we’re here to support each person to live life to the fullest.
We understand the importance of pairing clients with the correct support teams. We involve our clients and their families in the recruitment process, should they wish to take part, so that we can build a team around them that reflects their personal preferences, values, and lifestyle. This tailored approach means each care team is not only clinically skilled, but also the right personal fit.
Our dedicated teams are valued and well-supported, so they can focus on what matters most: delivering exceptional, compassionate care.
Our service
At Complexus Care, we specialise in delivering bespoke care packages for individuals living with spinal cord injury. Our clinically led team provides expert support across a wide range of complex health needs, including but not limited to:
- Airway management
- Autonomic dysreflexia management
- Bowel and bladder care
- Gastrostomy support, including PEG feeding
- Medication management
- Moving & Handling
- Ventilator dependency
- Tracheostomy care
In addition to clinical care, we are here to support you with working towards your personal goals and independence, for example getting back to work, sport, education and holidays.
No two care packages are the same and they are all tailor-made around your unique needs to empower you to live the life you choose.
Having a tailored package with Complexus Care allowed me to fully commit to my rehabilitation and make great progress, both physically and mentally.
Client testimonial
SC sustained a T8 incomplete spinal cord injury following a motorcycle accident while riding with his brother, his closest friend. When we first met SC, he was in a very dark place, disconnected, demotivated, and struggling to find a reason to face each day. His bond with his brother was incredibly strong, so we took a unique approach by incorporating his brother into his care team, while ensuring clear professional boundaries were maintained.
Clinically, SC’s needs were well-defined, but we knew true progress would come from engaging with him on a personal level. Through everyday conversations about hobbies and interests, SC revealed a surprising ambition: he wanted to become a Para-canoeist. He had never tried it before, but the passion in his voice made it clear this was his North Star.
From that point on, everything changed. His multidisciplinary team (MDT) plan, rehab milestones, staff training, and risk assessments were all aligned with that goal. We don’t shy away from risk; instead, we manage it safely and positively to help clients achieve their dreams.
SC’s determination and support from his tailored care team paid off. He progressed, trained, and eventually competed for Team GB. This achievement gave him immense pride and fulfilment. He also returned to work, reclaiming not just his independence, but a powerful sense of purpose.
SC’s journey is a true testament to what’s possible when care is built around the individual, their aspirations, and a belief that life can be meaningful again.
Had I not had the comprehensive support package from Complexus Care I wouldn’t have discovered para-canoeing, kayaking then the Va’a (outrigger canoe)
