Support Line

We’re on the end of the phone to guide you through whatever it is you’re experiencing or need help with.

And it doesn’t matter whether you’re new to the spinal cord injury community or have a loved one who has been injured for years because our support line is a fantastic source of information, help and guidance for all.

Call us on 0800 980 0501 Our freephone support line is open Monday – Friday 10am -4pm

It is your gateway to all our other services and means our experienced staff can signpost you to the services you need, whether our own or those of our partners.

If you prefer to contact us by email, you can do so at [email protected].   This email is monitored between 10am and 4pm

 

Advanced notice of support line closures

The Support Line will close at 4pm on Wednesday 23 December, and reopen 10am Monday 4 January. If you need urgent support, please contact the following : 

• For Clinical issues – your local health care provider or the spinal unit if you have one
• For Care issues – your local authority or ICB
• For Personal safety – your social worker or the Samaritans on 116 123

The SIA helpline was really good, and had great knowledge of the service that I needed. I am very appreciative and satisfied with the advice that’s been given to me.