Victoria Garcia is the Accessibility and Communities Manager at Brighton & Hove Buses, the first bus operator in the UK to appoint and resource this role. Her role is to ensure accessibility is seamlessly integrated into every aspect of the business, to help ensure an accessible journey for all. Victoria’s work focuses on making accessible travel a cornerstone of connecting people to work, education, healthcare, and social interactions, playing a vital role in combating isolation and loneliness. Initiatives ensure equal access and promote independent travel for all.
Victoria says “Listening and learning from all our passengers, as well as local and national disability organisations is vital to ensuring a more accessible journey for all. We are committed to the co-production and design of our initiatives, policies and vehicle design so that we can continue to always improve on the service we deliver”.