Our trusted partners

Partners in Costs

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A trusted adviser

We’re excited to be a trusted adviser to Spinal Injuries Association. Our staff have been involved in fundraising for the organisation through bucket collections, supporting marathons and throwing themselves out of aeroplanes.

Why choose us

We assist those affected by spinal injury to understand complex legal fee arrangements, by explaining the glossary of legal terminology in simple English.

We’re legal costs specialists with over 21 years’ experience in advising on cases involving spinal injury.

Putting you first

We understand how daunting it can be when it comes to choosing a solicitor to represent you. Especially on such a serious and sensitive matter such as a life-changing injury. And even more so when you’re not a legal expert – most people outside the profession don’t fully understand the complicated legal jargon surrounding legal costs. Why would you?

​We can help you by going through any legal terminology, explaining each term in simple English, and allowing you to make an informed decision over the experts you wish to work with.​

What we do 

It’s not our role to recommend a solicitor, or to give our opinion on their skills or suitability. Our expertise is in explaining how your chosen solicitor will charge you for legal services, and to help explain what some of the complex terms they may use really mean. ​

We can assist those affected by spinal injury to understand complex legal fee arrangements, by explaining the glossary of legal terminology in simple English. We know that can help make things much easier, particularly when you have many other issues to think about. ​

You may have come across terms such as:​

  • Conditional fee agreements (also known as ‘no win, no fee’)​
  • Success fees​
  • Hourly rates​
  • ‘After the event’ insurance ​
  • Client care letters​
  • Terms of business​

That’s not an exhaustive list and you’re bound to have come across many other legal vocabulary. To find out more about what we can do to help, take a look at our website here.

Client testimonial – Robert’s story

Robert suffered a fall over 20 years ago resulting in a spinal cord injury, and has since has relied upon benefits. He faced a Personal Independence Payment (PIP) assessment – and while he clearly struggles to walk, he was judged fit for work and had his benefits reduced. He first turned for help as he had no idea about how to make an appeal against the government’s PIP decision.

We gathered evidence to support his appeal and this led to the first decision being overturned. He was taken off the Employment and Support Allowance (ESA) and placed on Jobseekers Allowance. Two years later he was put back on ESA with the disability premium added.

An application was then made for repayment of the difference in allowances for the two years his premium level of support was stopped. I supported him through a benefits tribunal, and after a number of obstacles on the way, the government’s original assessment was overrules and his benefits were restored. The Department of Work and Pensions (DWP) admitted to an administrative error resulting in a two-year back payment. 

Lucy Harvey sustained life-changing injuries in a road traffic accident in 2017. She approached us and our managing director Reuben helped her find a solicitor to represent her and make a claim. 

He took the time to explain the solicitor’s charging rates and funding options in detail and helped to put me at ease. 

Reuben has a real talent to explain complex legal terms very simply. At a time of real stress and confusion, Reuben’s advice has been invaluable

Lucy Harvey, client with spinal injury

Meet the team

Teresa Aitken


Prior to establishing Partners in Costs in 1996, Teresa gained a BA (Hons) Degree in Business. Teresa qualified as a Fellow of the Association of Law Costs Draftsmen in 2004 and was one of the first Costs Lawyers in 2007.​Teresa is an editor of the Costs Law Reports and delivers training sessions on costs issues to Client firms and at various national costs conferences throughout the year.

Reuben Glynn

managing director​

Reuben trained as an accountant with international firm KPMG, where he specialised in profit improvement consultancy. He is now the Managing Director at PIC and has overseen extensive growth of the company in recent years, whilst specialising in litigation project management and practical budgeting.

Adrian Hawley

head of court of protection​

Adrian is head of the court of protection team. Additionally, he carries out client account reviews across all areas of costs as part of his work within the business development team.​ He’s the firm’s charity champion, supporting Spinal Injuries Association, Headway (the brain injury association), Back Up, the Children’s Brain Injury Trust and the Mary Seacole Trust